Message History
Nick<ecotopian7@hotmail.com>
5:58:40 PMHello everyone!
脱口美语ITALKBAY<italkbay@gmail.com>
5:58:51 PMGood morning, everyone! Happy New Year!
Nick<ecotopian7@hotmail.com>
5:58:56 PM
脱口美语ITALKBAY<italkbay@gmail.com>
5:59:05 PMHi Nick and Tasha!
脱口美语ITALKBAY<italkbay@gmail.com>
5:59:31 PMWhat are we going to talk about today?
Nick<ecotopian7@hotmail.com>
5:59:57 PMLet's get started with this first dialog:
Mary is calling her friend Michael. Since he's not home, his brother Tom is answering the phone.
Tom: “Hello, Tom speaking.”
Mary: “Hi Tom, this is Mary. Is your brother in?”
Tom: “No, he’s at the cinema. Can I take a message?”
Mary: “Yes, could you tell him to call me back, please?”
Tom: “Sure.”
Mary: “Thanks. Bye.”
Tom: “Bye.”
Mary is calling her friend Michael. Since he's not home, his brother Tom is answering the phone.
Tom: “Hello, Tom speaking.”
Mary: “Hi Tom, this is Mary. Is your brother in?”
Tom: “No, he’s at the cinema. Can I take a message?”
Mary: “Yes, could you tell him to call me back, please?”
Tom: “Sure.”
Mary: “Thanks. Bye.”
Tom: “Bye.”
Nick<ecotopian7@hotmail.com>
6:00:37 PM Nick<ecotopian7@hotmail.com>
6:01:01 PMWho knows what the cinema is?
茜茜(1577443945)
6:01:36 PM电影院？
yyyyye2<yyyyye2@hotmail.com>
6:01:45 PMyes
Nick<ecotopian7@hotmail.com>
6:02:04 PMWhat's another word for cinema?
yyyyye2<yyyyye2@hotmail.com>
6:02:34 PMtheater ?
玫瑰在寺院盛开 🌹(479923756)
6:02:46 PMmovie？
茜茜(1577443945)
6:02:58 PMfilm
Penguin House(1040660342)
6:02:58 PMfilm?
Nick<ecotopian7@hotmail.com>
6:03:01 PMMovie theater. Theater can mean a live play as well.
Nick<ecotopian7@hotmail.com>
6:03:04 PMWhen would you ask:
Can I take a message?
Can I take a message?
Nick<ecotopian7@hotmail.com>
6:03:27 PM Nick<ecotopian7@hotmail.com>
6:03:36 PM Penguin House(1040660342)
6:04:18 PMwhen someone is not at home/office
玫瑰在寺院盛开 🌹(479923756)
6:04:21 PMIf the person is not answering the phone
Nick<ecotopian7@hotmail.com>
6:04:30 PMThat's right.
Nick<ecotopian7@hotmail.com>
6:04:42 PMAnswering the phone at home:
The way people usually answer the phone at home is just to say “Hello?” After that, sometimes people will say “Who’s calling?” or the more polite, “May I ask who’s calling?”
The way people usually answer the phone at home is just to say “Hello?” After that, sometimes people will say “Who’s calling?” or the more polite, “May I ask who’s calling?”
Nick<ecotopian7@hotmail.com>
6:05:09 PM 玫瑰在寺院盛开 🌹(479923756)
6:06:03 PMThen？
Nick<ecotopian7@hotmail.com>
6:06:26 PMGerhard Maier is calling Mr. Brown's office. Since he's not in, Robert Smith is answering the call.
Robert: “Good morning. Robert Smith speaking.”
Gerhard: “Good morning. This is Gerhard Maier. I would like to speak to Mr. Brown.”
Robert: “Oh, sorry. Mr. Brown is not here, yet.”
Gerhard: “Can you tell me when he will be in?”
Robert: “Probably around 4 pm.“
Gerhard: “Alright, I will call again later then. Thank you.”
Robert: “You’re welcome. Bye.”
Gerhard: “Bye.”
Robert: “Good morning. Robert Smith speaking.”
Gerhard: “Good morning. This is Gerhard Maier. I would like to speak to Mr. Brown.”
Robert: “Oh, sorry. Mr. Brown is not here, yet.”
Gerhard: “Can you tell me when he will be in?”
Robert: “Probably around 4 pm.“
Gerhard: “Alright, I will call again later then. Thank you.”
Robert: “You’re welcome. Bye.”
Gerhard: “Bye.”
脱口美语ITALKBAY<italkbay@gmail.com>
6:06:35 PMa live play 现场演出
Nick<ecotopian7@hotmail.com>
6:07:18 PM Nick<ecotopian7@hotmail.com>
6:09:18 PMAnswering the phone at work:
When calling a workplace or office, you can expect the person answering the call to say the name of the workplace or office, such as:
“Dr. Roth’s office.”
“Golden Dragon Restaurant, can I help you?”
When calling a workplace or office, you can expect the person answering the call to say the name of the workplace or office, such as:
“Dr. Roth’s office.”
“Golden Dragon Restaurant, can I help you?”
Nick<ecotopian7@hotmail.com>
6:09:46 PM Nick<ecotopian7@hotmail.com>
6:10:40 PMWhat does the expression "Is he in?" mean?
Nick<ecotopian7@hotmail.com>
6:10:50 PM ╮灬颜汐ヾ(442622353)
6:11:01 PMis he free?
yyyyye2<yyyyye2@hotmail.com>
6:11:05 PMIs he there?
玫瑰在寺院盛开 🌹(479923756)
6:11:07 PMIs he answering the phone？
Nick<ecotopian7@hotmail.com>
6:11:35 PMNo, not quite. It means is he in the building? Is he there?
Nick<ecotopian7@hotmail.com>
6:11:48 PM 玫瑰在寺院盛开 🌹(479923756)
6:12:08 PMYes！
╮灬颜汐ヾ(442622353)
6:12:10 PMI see
Nick<ecotopian7@hotmail.com>
6:12:16 PMIf you wanted to ask if he is free to answer the phone, you would say: Is he available?
Nick<ecotopian7@hotmail.com>
6:12:27 PM 玫瑰在寺院盛开 🌹(479923756)
6:12:50 PMOk
Nick<ecotopian7@hotmail.com>
6:12:56 PMNick is calling to make an appointment for a music lesson.
Someone: “Hello?”
Nick: “Hi, is Jose Lopez there?”
Someone: “Yes, who’s calling?”
Nick: “I wanted to schedule a lesson with him to study guitar. My name’s Nick Vest.”
Someone: “Oh, okay. Can you hold on for a minute?”
Nick: “Ok.”
Jose: “Hi, is this Nick?”
Nick: “Yes, I want to learn guitar. Can we schedule a lesson for next week?”
Jose: “I’m sorry, the connection is bad. Can you speak up?”
Nick: “Are you available to teach a lesson next week?”
Jose: “Sure, um, Thursday at 2 is good.”
Nick: “That’s fine. See you then.”
Jose: “Great. Bye.”
Nick: “Bye.”
Someone: “Hello?”
Nick: “Hi, is Jose Lopez there?”
Someone: “Yes, who’s calling?”
Nick: “I wanted to schedule a lesson with him to study guitar. My name’s Nick Vest.”
Someone: “Oh, okay. Can you hold on for a minute?”
Nick: “Ok.”
Jose: “Hi, is this Nick?”
Nick: “Yes, I want to learn guitar. Can we schedule a lesson for next week?”
Jose: “I’m sorry, the connection is bad. Can you speak up?”
Nick: “Are you available to teach a lesson next week?”
Jose: “Sure, um, Thursday at 2 is good.”
Nick: “That’s fine. See you then.”
Jose: “Great. Bye.”
Nick: “Bye.”
╮灬颜汐ヾ(442622353)
6:13:07 PMOh~ got it, thanks
Nick<ecotopian7@hotmail.com>
6:13:59 PM Nick<ecotopian7@hotmail.com>
6:15:16 PMWhat's the difference between "Can you take a message?" and "Can you hold on for a minute?"
Nick<ecotopian7@hotmail.com>
6:15:31 PM ╮灬颜汐ヾ(442622353)
6:16:15 PMTake a message means take the message to others,,he is not here.
╮灬颜汐ヾ(442622353)
6:16:42 PMSecend is wait,he will come soon to answer the call
╮灬颜汐ヾ(442622353)
6:16:53 PMRight?
Nick<ecotopian7@hotmail.com>
6:17:14 PMThat's right, he is not there in the first and he will come soon in the second. Good job.
Nick<ecotopian7@hotmail.com>
6:17:25 PM Nick<ecotopian7@hotmail.com>
6:17:53 PMConnection: The quality of sound in a phone call.
Nick<ecotopian7@hotmail.com>
6:18:03 PM Nick<ecotopian7@hotmail.com>
6:18:21 PMWhat does it mean to "speak up"?
Nick<ecotopian7@hotmail.com>
6:18:31 PM 茜茜(1577443945)
6:18:44 PMthe mean is parton?
泛彼柏舟，亦泛其流(1425081069)
6:18:57 PMspeak loudly?
╮灬颜汐ヾ(442622353)
6:19:02 PMVoice higher? Or once again?
玫瑰在寺院盛开 🌹(479923756)
6:19:14 PMspeak loudly and clearly
Nick<ecotopian7@hotmail.com>
6:19:16 PMThat's right. It means to speak louder.
Nick<ecotopian7@hotmail.com>
6:19:44 PM Nick<ecotopian7@hotmail.com>
6:20:33 PMOur last dialog is a bit difficult, but a very common situation in the US.
Nick<ecotopian7@hotmail.com>
6:20:44 PMTasha is calling the Department of Motor Vehicles (AKA the DMV) about renewing her driver’s license.
DMV Automated message: “Hello, this is the Department of Motor Vehicles. Please press 1 for English. Press 2 for Spanish.
Tasha presses 1 on the phone keypad.
DMV Automated message: “Please press 1 for hours and general information, 2 to make an appointment using the automated system, 3 to speak to an employee, or if you know what party you would like to reach enter their extension followed by the pound key.”
Tasha presses 3 to speak to a live person.
DMV Employee: “Hello, Los Angeles DMV, can you hold?”
Tasha: “Okay.”
Tasha is kept on hold for a long time…
DMV Employee: “Thank you for holding. How can I help you?”
Tasha: “I just wanted to renew my license.”
DMV Employee: “What is your name and license number?”
Tasha gives the employee her information and they look her up in their database.
DMV Employee: “It looks like you have to take the written test and eye exam. Would you like to make an appointment?”
Tasha: “Okay.”
DMV Employee: “The soonest available time is Monday at 1pm.”
Tasha: “That’s fine. Thank you.”
DMV Employee: “You’re welcome.”
Tasha: “Bye.”
DMV Employee: “Good-bye.”
DMV Automated message: “Hello, this is the Department of Motor Vehicles. Please press 1 for English. Press 2 for Spanish.
Tasha presses 1 on the phone keypad.
DMV Automated message: “Please press 1 for hours and general information, 2 to make an appointment using the automated system, 3 to speak to an employee, or if you know what party you would like to reach enter their extension followed by the pound key.”
Tasha presses 3 to speak to a live person.
DMV Employee: “Hello, Los Angeles DMV, can you hold?”
Tasha: “Okay.”
Tasha is kept on hold for a long time…
DMV Employee: “Thank you for holding. How can I help you?”
Tasha: “I just wanted to renew my license.”
DMV Employee: “What is your name and license number?”
Tasha gives the employee her information and they look her up in their database.
DMV Employee: “It looks like you have to take the written test and eye exam. Would you like to make an appointment?”
Tasha: “Okay.”
DMV Employee: “The soonest available time is Monday at 1pm.”
Tasha: “That’s fine. Thank you.”
DMV Employee: “You’re welcome.”
Tasha: “Bye.”
DMV Employee: “Good-bye.”
Nick<ecotopian7@hotmail.com>
6:22:06 PM Nick<ecotopian7@hotmail.com>
6:22:38 PM Nick<ecotopian7@hotmail.com>
6:23:21 PMWhat two languages did Tasha have to choose from?
Nick<ecotopian7@hotmail.com>
6:23:33 PM 玫瑰在寺院盛开 🌹(479923756)
6:23:55 PMEnglish and Spanish
Nick<ecotopian7@hotmail.com>
6:24:30 PMThat's right. Spanish is widely spoken in the US.
Nick<ecotopian7@hotmail.com>
6:24:39 PM Nick<ecotopian7@hotmail.com>
6:24:49 PMAutomated System: A computer recording.
Live person: A person.
Live person: A person.
Nick<ecotopian7@hotmail.com>
6:25:04 PM Nick<ecotopian7@hotmail.com>
6:25:27 PMMost large companies have an automated system to answer calls.
Nick<ecotopian7@hotmail.com>
6:25:43 PM 玫瑰在寺院盛开 🌹(479923756)
6:25:50 PMYes,such as banks
╮灬颜汐ヾ(442622353)
6:25:55 PMSo…advanced…~
Nick<ecotopian7@hotmail.com>
6:26:32 PMParty: Another word for person or people.
for an employee at a large workplace will a shared phone number. Extension: The number code
Pound key: The key with this symbol #.
for an employee at a large workplace will a shared phone number. Extension: The number code
Pound key: The key with this symbol #.
玫瑰在寺院盛开 🌹(479923756)
6:26:34 PMMobile company
Nick<ecotopian7@hotmail.com>
6:26:48 PM Nick<ecotopian7@hotmail.com>
6:27:10 PM Nick<ecotopian7@hotmail.com>
6:27:39 PMExtension: The number codefor an employee at a large workplace will a shared phone number
Nick<ecotopian7@hotmail.com>
6:27:54 PM 玫瑰在寺院盛开 🌹(479923756)
6:27:57 PMOk
yyyyye2<yyyyye2@hotmail.com>
6:28:25 PMExtension:分机号码
Nick<ecotopian7@hotmail.com>
6:28:35 PMDo you think it is better to ask for a live person, or the automated system?
Nick<ecotopian7@hotmail.com>
6:28:49 PM 玫瑰在寺院盛开 🌹(479923756)
6:28:56 PMlive person will be better
Nick<ecotopian7@hotmail.com>
6:29:10 PMwhy?
玫瑰在寺院盛开 🌹(479923756)
6:29:18 PMWe can ask more questions
Nick<ecotopian7@hotmail.com>
6:29:48 PMGood.
Nick<ecotopian7@hotmail.com>
6:30:04 PMIs there any advantage to the automated system?
脱口美语ITALKBAY<italkbay@gmail.com>
6:30:08 PMToday Nick and Tasha brought us so many common dialogues that we hear and say everyday here in US. They are very useful.
╮灬颜汐ヾ(442622353)
6:30:09 PMIt depends on the amount the people~
玫瑰在寺院盛开 🌹(479923756)
6:30:10 PMBut automated system is more convenient for big companies
Nick<ecotopian7@hotmail.com>
6:30:13 PM 脱口美语ITALKBAY<italkbay@gmail.com>
6:30:26 PMThank you Nick and Tasha!
yyyyye2<yyyyye2@hotmail.com>
6:30:34 PMcheaper
Penguin House(1040660342)
6:30:39 PMThank you !
Nick<ecotopian7@hotmail.com>
6:30:40 PMYou're welcome!
玫瑰在寺院盛开 🌹(479923756)
6:30:45 PMThanks a million
Nick<ecotopian7@hotmail.com>
6:30:57 PMBye!
茜茜(1577443945)
6:31:01 PMthank you
╮灬颜汐ヾ(442622353)
6:31:04 PMOh~ thanks~
玫瑰在寺院盛开 🌹(479923756)
6:31:04 PMBye
茜茜(1577443945)
6:31:05 PMbye
╮灬颜汐ヾ(442622353)
6:31:08 PMBye
脱口美语ITALKBAY<italkbay@gmail.com>
6:31:43 PMIt'll be helpful for us to remember those so they can become our own words.
脱口美语ITALKBAY<italkbay@gmail.com>
6:32:08 PMThank you everyone! We are looking forward to seeing you in our next class!
╮灬颜汐ヾ(442622353)
6:32:09 PMExcuse,if this will continue during our winter vacation?
玫瑰在寺院盛开 🌹(479923756)
6:32:34 PMYes,we can use them in our daily life！
脱口美语ITALKBAY<italkbay@gmail.com>
6:32:54 PMYes, our class will be held weekly.
玫瑰在寺院盛开 🌹(479923756)
6:33:02 PM脱口美语ITALKBAY<italkbay@gmail.com>
6:33:07 PMeven in winter break
yyyyye2<yyyyye2@hotmail.com>
6:33:09 PM在美国南部，说西班牙语的很多，他们的名字读法也不一样，仔细听听刚才Nick老师读的名字 Jose Lopez， 这就是西班牙语的读法
╮灬颜汐ヾ(442622353)
6:33:10 PMOh, 
玫瑰在寺院盛开 🌹(479923756)
6:33:16 PMThat is good！
脱口美语ITALKBAY<italkbay@gmail.com>
6:33:22 PMHave fun learning
茜茜(1577443945)
6:33:57 PM玫瑰在寺院盛开 🌹(479923756)
6:34:06 PMHave fun！
╮灬颜汐ヾ(442622353)
6:34:18 PM嗯，老师。如果有些难懂的，重要的。希望结束后可以用中文结束~
╮灬颜汐ヾ(442622353)
6:34:31 PM解释~打错了
yyyyye2<yyyyye2@hotmail.com>
6:35:09 PM是的，现在可以问得细一点。
玫瑰在寺院盛开 🌹(479923756)
6:36:11 PM没问题了老师
玫瑰在寺院盛开 🌹(479923756)
6:36:15 PM谢谢老师
yyyyye2<yyyyye2@hotmail.com>
6:36:29 PMNick老师讲课之前肯定是真的打了DMV的电话，然后说出来的
╮灬颜汐ヾ(442622353)
6:36:33 PMok~ hope this will be better and better~ thanks~
玫瑰在寺院盛开 🌹(479923756)
6:36:47 PMyyyyye2<yyyyye2@hotmail.com>
6:36:55 PMDMV 车管所
yyyyye2<yyyyye2@hotmail.com>
6:37:19 PM美国是车管所管理驾照
玫瑰在寺院盛开 🌹(479923756)
6:37:37 PM是的
╮灬颜汐ヾ(442622353)
6:37:49 PM这样喔
玫瑰在寺院盛开 🌹(479923756)
6:37:51 PM和中国不太一样
玫瑰在寺院盛开 🌹(479923756)
6:40:12 PM谢谢老师
yyyyye2<yyyyye2@hotmail.com>
6:40:28 PM下周见
玫瑰在寺院盛开 🌹(479923756)
6:40:40 PMyyyyye2
8:16:13 AM好的。